Store Manager

PrecisionHire Solutions
Dubai
AED 50,000 - 200,000
Job description

Key Accountabilities:

  1. Process
    Implements all store processes and scores satisfactorily in compliance checks & audits.
    Complies with safety and security norms and meets local legal requirements.
    Works with the concept teams in maintaining concept merchandising guidelines.
    Complies with all ORPOS / SIM / system compliances.
  2. Financials
    Proactively works with the store teams to achieve and exceed store sales targets.
    Analyses business reports to drive key actions for self and the store teams.
    Aims to maximize the average transaction value, unit per transaction, and conversion.
    Responsible for minimizing shrinkage and works on the stock loss action plan.
    Manages controllable costs/expenses effectively.
  3. People
    Responsible for managing performance for store staff by setting KPIs and tracking them periodically.
    Coaches and gives development feedback to store teams, providing training support.
    Creates a second line who is prepared to take up succession roles.
    Delivers company code of conduct and people processes.
  4. Customer
    Leads by example and ensures he and the store teams deliver excellent customer service.
    Attends to customer queries and complaints and prioritizes escalations keeping in mind – customer comes first.
    Continues to expand the Shukran loyalty customer base.

Knowledge, Skills & Experience

  1. Education
    Graduates / High School with Diploma
  2. Language
    English – Mandatory
    Arabic – Beginner / Intermediate
  3. Job Experience
    3 - 5 Years
  4. Technology
    Basic MS Word

Skills

  • Ability to engage and communicate with senior leaders.
  • The ability to work with and influence managers at all levels.
  • Results oriented with excellent communication & interpersonal skills.
  • The ability to coach and develop others.
  • Strong team player.

Qualifications

Primary Location: United Arab Emirates

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