Store Manager

Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store, as well as driving the retail operations to maximize sales, profitability, and stock management. Responsible for delivering best in class customer experience and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage Organizational Health Index and retain the workforce within the store.

1. Resource availability to serve the customers and to match the customer flow in the store.
2. Train and develop teams to meet customer requirements.
3. Ensure overall health & safety.
4. Meet and interact with customers to know their preferences to enhance their experience.
5. Focus on customer retention.
6. Manage stock, shrinkage, and waste - Business cycle.
7. Understand competition landscape and suggest improvements.
8. Order fulfillment and management - parameters on orders should be done correctly in the system, check incomplete orders online, and ensure on-time delivery.

1. Bachelor’s Degree in Business Administration.
2. Master’s Degree in Business Administration is preferred.
3. 8+ years of relevant experience in a similar role, with 5+ years in a Retail Business.
4. Excellent interpersonal and communication skills.
5. Strong people and negotiation skills - capable of building relationships across all levels.
6. Leadership skills.

1. At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, and to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
2. Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
3. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.