Shop Keeping and Store Standards
Maximize and contribute to sales within the store through exceptional customer service and retail experience.
Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc.).
Ensure all products are price tagged and bar-coded before display.
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements.
Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized.
Ensure awareness and vigilance at all times of security in the store without any negligence.
Ensure the highest standards of housekeeping & grooming etiquettes are maintained in store at all times.
Store Merchandise / Merchandising
Maintain a detailed knowledge of the merchandise/products stocked in the store.
Ensure promotions and fast selling lines are featured in the store.
Provide information about the customers' likes, dislikes, and opinions to the dept Incharge.
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.
Customer Service
Responsible for greeting and meeting all customers promptly and politely as they enter the store.
Provide customer satisfaction by delivering exceptional customer service.
Guide customers throughout the store or to the specific area the customer requests.
Develop a clear understanding of all departments, products, make, features, and after sales service.
Ensure effective implementation of visual merchandising principles within the stores.
Qualifications
High School Diploma.