A minimum of 2 years of experience in a Supervisory Role in Stewarding or related roles in a Luxury Hotel is preferred.
Impeccable communication skills, both verbal and written, with fluency in English.
Comprehensive understanding of Health and Safety Regulations and Kitchen Equipment and Preparation Areas Hygiene Standards.
A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated.
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights in a fast-paced, dynamic environment.
Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
A hands-on attitude, fuelled by a Can-Do! Spirit.
Key Responsibilities
Leads and supervises an exceptional Stewarding Team, ensuring a seamless and exquisite Service Experience.
Coordinates and oversees the meticulous Cleaning, Sanitisation, and Maintenance of Kitchen Equipment, Utensils, and Food Preparation Areas.
Monitors and manages the inventory of Cleaning Supplies and Equipment, ensuring their Availability and Proper Usage in our bespoke kitchen environment.
Trains and Onboards new Stewards, instilling in them a comprehensive understanding of Hygiene Protocols, Safety Procedures, and the department's Stringent Guidelines.
Contributes to the Development and Implementation of First-In-Class Processes, elevating the efficiency and effectiveness of stewarding operations.
Proactively Handles and Resolves any stewarding-related issues or concerns, ensuring a bold and Next-Level approach to maintaining FIVE-Star Service.
Champions Sustainability Practices, leading initiatives for Waste Reduction and Environmental Stewardship within the Team.
Fosters a sense of camaraderie among FIVE Tribe Members, Energising and Motivating the Team to deliver industry-leading Stewarding Operations.
Generates and Maintains Reports highlighting the exquisite details of Departmental activities, including Equipment Maintenance, Supply Usage, and the Next-Level Performance of our FIVE Tribe.
Collaborates with other Departments to maintain an Efficient Workflow, fostering Effective Communication regarding Stewarding needs.
Celebrates the Stewarding Team's Contribution to FIVE and amplifies the excitement surrounding any Award-Winning Announcements.