Steward

Job Description

Purpose of the Role:

• KEY JOB RESPONSIBILITIES
• Financial
• Understand the budgeted revenue targets and ensure all given targets are achieved as per the directions from the manager. This includes all relevant targets for the parlor.
• Ensure consistent upselling of our products to our guests and increase the AUV.
• Ensure the ice cream stock is managed as per the company standards and there is zero negative stock variance.
• Customer
• Treat our Guests with respect at all times and ensure they are constantly delighted with polite, respectful, friendly, and effective service.
• Ensure we increase the guest satisfaction scores.
• Internal Business Process
• Ensure all the set internal processes by GICC and Inspire brands are followed, including but not limited to:
• Food Safety Standards: Ensure 100% compliance with all the set food safety standards.
• Cleanliness: Maintain parlor cleanliness as per the set standards at all times.
• Hygiene: Maintain personal hygiene as per the set standards and uphold the hygiene of the parlors.
• SOPs: Follow all set SOPs as per the requirements of the organization.
• Tools and Equipment: Ensure sanitation and maintenance of tools and equipment are done effectively as per the set organizational standards.
• People
• Communicate with co-workers, management, and customers in a courteous and professional manner.
• Uphold the core values of unity and respect when dealing with people.

Requirements:

• High school diploma or equivalent.
• Good English communication skills; Arabic skills are an advantage.
• 1+ year of sales/customer service experience.
• Engaging personality with high energy and tenacity to work long hours.
• Sales focus and a good selling mindset.
• Basic mathematical intelligence.

Job Info:

• Job Identification: 185
• Posting Date: 01/09/2025, 08:25 AM
• Apply Before: 03/31/2025, 08:25 AM
• Location: GB Dubai Office, Dubai, AE
• Division: Food & Beverages Division
• Function: Operations