Steward

JOB DESCRIPTION

We are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opportunity to join our team.

WHAT WE EXPECT OF YOU:

1. To provide a courteous, professional, efficient, and flexible service at all times following Fairmont Fujairah Beach Resort Hotels Standards of Performance.
2. To perform all duties and tasks in the assigned place of work.
3. To work in an environment of teamwork and lateral service.
4. To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor.
5. To be entirely flexible and adapt to rotate within the different sub-departments of the Food & Beverage Division or any other Department of the hotel as assigned.
6. To strictly adhere to the opening and closing procedures established for the department.
7. To be fully conversant with all services and facilities offered by the hotel.
8. To perform opening and closing procedures established for the place of work as assigned.
9. To ensure that the place of work and surrounding area is kept clean and organized at all times.
10. To have a clear understanding of the HACCP procedures put in place and their purpose.
11. To monitor operating supplies and reduce spoilage and wastage.
12. To perform general cleaning duties as assigned by the Chief Steward or Stewarding Supervisor.
13. To clean and wash dishes according to the established performance standards.
14. To clean and wash pots, pans, and other kitchen utensils according to performance standards.
15. To empty rubbish bins according to the garbage schedules.
16. To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines, and the type of chemicals to be used.
17. To ensure that the work area is kept clean and organized at all times.
18. To exercise careful use of operating supplies in order to reduce spoilage and wastage.
19. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow-up with guests.
20. To attend and contribute to all staff meetings, departmental and hotel training scheduled, and other related activities.
21. To assist in carrying out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
22. To report for duty punctually, wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
23. To provide friendly, courteous, and professional service at all times.
24. To maintain good working relationships with colleagues and all other departments.
25. To comply with local legislation as required.
26. To respond to any changes in the department as dictated by the needs of the hotel.
27. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required to meet business demands and guest service needs.
28. To attend training and meetings as and when required.

Qualifications:

1. Minimum of 12 years experience in 5* hotel or similar.
2. Experience in the GCC and/or Middle East Region is a plus.
3. Good communication skills both written and verbal required.
4. Be committed to exceeding guest expectations.

Remote Work: No

Employment Type: Full-time