Steward

Finance

1. Prepare the expenses budget
2. Ensure vacation, public holidays, and lieu days are used to the needs of the business
3. Ensure that the payroll is submitted to HR on the agreed date

Management

1. Train and develop the team and provide support when required
2. Ensure all direct reports have a Personal Development Plan to achieve their goals
3. Ensure that effective communication flow is maintained at all times
4. Actively participate in community involvement projects and initiatives together with the hotel’s management team
5. Maintain a business environment based on the Code of Conduct and Company Vision
6. Lead and manage a team of stewards effectively
7. Demonstrate strong communication skills to convey expectations and provide guidance
8. Exhibit efficient planning and organizational abilities to coordinate the workflow in the stewarding department
9. Apply quick and effective problem-solving skills to address any issues related to cleanliness, hygiene, or equipment maintenance
10. Familiarity with and adherence to health and safety regulations and sanitation standards in a hospitality setting
11. Utilize good interpersonal skills to work collaboratively with other departments and foster a positive working environment
12. Recognize the impact of stewarding services on overall guest satisfaction and demonstrate a customer-focused mindset