Sr Specialist - Projects Performance

Responsibilities:

1. Develop project scope, timelines and objectives, involving all relevant stakeholders ensuring feasibility and collaboration.
2. Coordinate internal resources for the successful execution of project deliverables.
3. Effectively communicate project timelines and expectations to stakeholders.
4. Engage in strong communication across functions as well as the development and application of project management standards, tools, and systematic processes.
5. Report on project progress, building tools to support the reporting, updating local and regional stakeholders on outcomes, challenges, and opportunities.

Subscription Project Focus:

1. Analyze and measure the growth of our subscription business, with a particular focus on financial performance/P&L.
2. Work with other functions to develop forecasts for customer acquisition, churn, contribution, and profitability.
3. Analyze market trends, competitive landscapes, and customer insights to identify opportunities and develop tactics to optimize subscription offering.
4. Utilize data analytics and customer insights to understand subscriber behavior, preferences, and satisfaction levels. Identify opportunities to enhance the subscriber experience and increase retention rates.
5. Monitor performance against key performance indicators (KPIs) and metrics to track the performance of subscription products and initiatives and identify areas for improvement.