Develop and support ConceptWave Order Management. The candidate should be capable of designing the projects and have the ability to understand user requirements, system functionality, usability issues, defects reporting, and tracking. Responsibilities include reviewing the solution and design and effectively communicating with all stakeholders for smooth releases of products/applications to enhance customer experience and meet organizational goals.
Responsible for the targeted implementation of business requirements and IT solutions in projects of various sizes. Participate in the active design of solution concepts in cooperation with internal teams and customer teams. Supervise our change and release management process, especially the coordination and moderation of the process. Participate in the design of training courses, workshops, and process optimizations around the topic of change and release management. Analyze and develop existing project management tools, methods, and processes. Assist the project team with the design and development tasks. Lead the process of issue identification and resolution.
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