SR. EXECUTIVE SALES & SERVICES

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Key Responsibilities:

• Sales Achievement: Consistently meet or exceed assigned sales targets by leveraging product knowledge, brand equity, and market awareness.
• Lead Conversion: Systematically pursue provided leads with strategies tailored to specific customer needs, aiming for at least a 50% conversion rate.
• Client Relationship Management: Build and maintain strong, long-term client relationships, ensuring a Client Satisfaction (CSAT) score of 70% or higher and a product adoption rate of at least 70%.
• Lead Generation: Generate an additional 30% of leads through personal efforts, including networking, research, telesales, emails, social media, and field visits.
• Feedback Collection: Gather and provide systematic feedback from clients to internal teams, aiding in the development of customer-centric solutions and enhancing product offerings.
• Market Expansion: Identify new business opportunities and assist management in developing strategies for market penetration and growth in new regions.
• Service Delivery Support: Collaborate with service teams to ensure the successful delivery of services, guaranteeing high-quality customer service and client satisfaction.

Qualifications:

• Bachelor's degree (minimum requirement).
• 2 to 4 years of proven sales experience, preferably in the UAE market.
• Experience with Bitrix or Salesforce tools is preferred.
• Strong analytical, assessment, projection, presentation, and reporting skills.