Dynamics 365 Consultant responsible for the range of services that help organizations effectively implement, configure, and leverage the platform. The consultant has in-depth knowledge of the platform and its various modules as well as a deep understanding of business processes.
Responsibilities
Requirement Gathering: Engage with stakeholders to gather and document business requirements ensuring a clear understanding of their needs and objectives.
Analysis and Design: Analyze business processes and workflows to identify opportunities for improvement. Design solutions using Microsoft Dynamics to meet the identified requirements.
Solution Configuration: Configure and customize Microsoft Dynamics modules to align with business processes.
Functional Specifications: Develop detailed functional specifications and use cases to guide the development and implementation of solutions.
Testing and Validation: Develop test plans and conduct functional testing to ensure that the implemented solutions meet the specified requirements. Support User Acceptance Testing.
Implementation Support: Assist in the deployment of Microsoft Dynamics solutions including data migration, system integration, and user training.
Documentation: Prepare and maintain comprehensive documentation including requirement specifications, functional design documents, and user guides.
Training and Support: Provide training and support to end-users to ensure they can effectively use the system and address any issues or concerns.
Continuous Improvement: Stay updated with the latest Microsoft Dynamics features and best practices. Identify opportunities for optimizing the use of the system and propose enhancements.
Project Management: Support project planning including scope definition, timeline development, and resource allocation. Assist in monitoring project progress and reporting on status.
Skills Required
General Ledger: Knowledge of financial accounting principles, chart of accounts, ledger setup, journal entries, and financial reporting.
Accounts Payable/Receivable: Skills in managing vendor and customer transactions, payment processing, invoicing, and reconciliation.
Cash and Bank Management: Expertise in bank reconciliation, cash flow forecasting, and cash management.
Inventory Management: Understanding of inventory tracking, stock levels, warehousing, and inventory valuation methods.
Procurement and Sourcing: Skills in managing purchase orders, purchase requisition, vendor management, and procurement processes. Custom workflow development and modification experience should be very mandatory.
Budgeting: Skills in budget control strategies, budgeting parameters, and budget report configuration.
Sales and Marketing: Knowledge of order processing, sales order management, and customer relationship management (CRM) within the supply chain context.
Warehouse Operations: Knowledge of warehouse layout, inventory management, and picking/packing processes.
Advanced Warehouse Management: Skills in managing complex warehouse operations such as cross-docking, wave picking, and automated systems.
HR & Payroll: Knowledge of employee records, benefits administration, and payroll module parameters.
Qualifications
Bachelor's degree in Computer Science, Computer Engineering, or a relevant field.