SQA Tester

Roles and Responsibilities

We are seeking a skilled Software Quality Assurance (SQA) Tester with hands-on experience in testing NewGen applications. The ideal candidate will play a key role in ensuring the quality, reliability, and performance of our enterprise solutions.

Key Responsibilities

• Perform end-to-end testing of NewGen applications, including functional, regression, and performance testing.
• Design, develop, and execute test cases and test scripts based on business requirements and technical specifications.
• Collaborate with development teams to understand application workflows, features, and enhancements.
• Identify, log, and track bugs or defects using appropriate tools, ensuring timely resolution.
• Validate system integrations, workflows, and configurations within the NewGen platform.
• Provide detailed test reports and feedback to stakeholders on test progress and quality metrics.
• Support user acceptance testing (UAT) and assist in validating fixes and updates in production.
• Ensure adherence to quality standards and best practices throughout the testing lifecycle.

Qualifications and Skills

• Experience: 3-5 years of experience in software testing, with specific expertise in NewGen applications.
• Knowledge: Strong understanding of enterprise content management (ECM) and workflow automation processes.
• Tools: Proficiency in using test management and defect tracking tools such as JIRA, TestRail, or similar.
• Skills: Excellent problem-solving skills, attention to detail, and the ability to work collaboratively.
• Familiarity with automation testing tools is a plus.
• Certifications: ISTQB or other relevant testing certifications are preferred.

Desired Candidate Profile

• Test Planning and Preparation:

  • Requirement Analysis: Reviewing software requirements and understanding the business needs to ensure that test cases are aligned with those requirements.
  • Test Plan Creation: Developing detailed test plans, test cases, and test scripts that define the scope, approach, and objectives of the testing process.
  • Test Environment Setup: Preparing the testing environment, including hardware, software, and network configurations, to simulate real-world conditions.

• Test Execution:

  • Manual Testing: Performing manual testing to verify that the software functions as expected, focusing on the usability, features, and overall experience.
  • Automated Testing: Writing and executing automated test scripts to ensure that repetitive tests are carried out efficiently, especially for regression testing and large-scale applications.
  • Functional Testing: Ensuring that the software meets all functional requirements and behaves correctly under various conditions.
  • Non-Functional Testing: Conducting tests that assess the performance, scalability, security, and usability of the application.

• Defect Identification and Reporting:

  • Defect Tracking: Identifying and documenting defects or issues in the software during testing. This includes describing the nature of the defect, steps to reproduce it, and the severity level.
  • Bug Reporting: Using bug tracking tools (e.g., Jira, Bugzilla, TestRail) to report defects, assigning them to the appropriate development teams for resolution.
  • Collaboration with Developers: Working closely with developers to provide clear information about defects and assist with debugging and resolving issues.

• Test Documentation and Reporting:

  • Test Case Documentation: Writing and maintaining detailed documentation for test cases, test scripts, and test results to ensure reproducibility and traceability.
  • Test Execution Reports: Generating reports summarizing the results of testing, including the number of test cases passed, failed, or blocked, and providing insights into overall software quality.
  • Test Metrics: Analyzing test coverage, defect rates, and other metrics to assess the quality and effectiveness of the software.

• Regression and Re-testing:

  • Regression Testing: Performing tests to ensure that new code changes do not break or negatively impact the existing functionality of the software.
  • Re-testing: Verifying that defects reported in earlier testing cycles have been resolved correctly after code fixes.

• Continuous Improvement:

  • Feedback and Improvement: Providing feedback on the testing process and suggesting improvements for future projects. Actively participating in retrospectives or quality assurance reviews to identify areas for process improvement.
  • Test Automation: Identifying areas for test automation and assisting in the development or maintenance of automated test suites to improve testing efficiency.

• Cross-Functional Collaboration:

  • Working with Stakeholders: Collaborating with project managers, product owners, developers, and business analysts to understand project goals and priorities.
  • Agile Team Participation: If working in an Agile environment, participating in sprint planning, stand-ups, retrospectives, and other Agile ceremonies to ensure quality is integrated into the development process from the start.

• Security and Compliance Testing:

  • Security Testing: Conducting tests to identify vulnerabilities in the software and ensure that the application is secure from potential threats.
  • Compliance Testing: Ensuring that the software complies with relevant regulations, standards, or industry-specific guidelines.