Spa Therapist
Job description
Responsibilities:
- Performing a variety of treatments such as Swedish deep tissue hot stone massage facials and body wraps tailored to each guest's needs.
- Consulting with clients to determine their preferences and requirements before treatment ensuring the best experience possible.
- Providing a relaxing and calming environment by maintaining high standards of cleanliness and organization in the treatment rooms and spa areas.
- Offering expert advice on the best treatments products and services for each guest based on their needs.
- Maintaining detailed records of treatments provided and preferences to ensure a personalized experience for return guests.
- Monitoring and maintaining spa equipment and supplies to ensure everything is in working order and well-stocked.
- Providing a high level of customer service addressing any guest concerns or special requests in a timely and professional manner.
- Adhering to safety and sanitation standards to create a clean and safe environment for both guests and staff.
Requirements
- Certified Spa Therapist with relevant qualifications (Diploma/Certification in Massage Therapy, Beauty Therapy, or equivalent).
- Previous experience in a luxury spa or wellness environment is highly desirable.
- Excellent knowledge of various massage techniques and body treatments.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced team-oriented environment.
- Passion for wellness and a commitment to providing exceptional guest service.
- Fluent in English (additional languages are a plus).
- Ability to work flexible hours including evenings and weekends.
Benefits
- Competitive salary and performance-based incentives.