Spa Receptionist

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist in the all operations of the Spa and to have knowledge of all Spa menu
• Assist guest with the use of sauna, steam, day pass and spa facilities
• Assist guests with product information and retail sales
• Provide guest information relating to spa menu and special offers
• Maintain stock levels and ensure all products are displayed as per standards
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Report any problems or questions to Supervisor
• Attend pre-shift briefings and handover to Supervisor/colleague at end of shift
• Clean and tidy the areas when necessary
• Report any equipment malfunctioning
• Report anything which may be a Health & Safety hazard
• Other duties as assigned

Qualifications

• Able to focus and prioritize
• Perfect English in both oral and written
• Excel experience including a high level of understanding for figures
• Organized and able to multi-task
• Can stand for long hours
• Enthusiastic and bubbly personality