Spa Manager at InterContinental Fujairah Resort

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

Your Day to Day

As Spa Manager, you will be responsible for managing the spa operation to ensure quality service and standards while delivering a guest experience that is revitalizing, relaxing, and energizing. Ensure compliance with all federal, state, and local regulations concerning health, safety, or other requirements.

Some of your main role responsibilities are:

• Participate in the preparation of the annual departmental operating budget and financial plans.
• Monitor budget and control expenses, with particular focus on activity expenses.
• Identify additional revenue opportunities to enhance revenue through chargeable events and activities.
• Coordinate with Sales & Marketing to showcase the products and services effectively.
• Effectively monitor and analyze variations from the budget in terms of revenues and cost of sales.
• Work within the company’s Human Resource Management System to ensure the departmental performance of staff is productive.
• Plan for staffing needs.
• Recruit in line with company guidelines.
• Prepare detailed orientation programmes for new colleagues.
• Maintain a comprehensive, current, and guest-focused set of departmental standards and procedures and oversee their implementation.
• Ensure training needs analysis of your departmental staff is carried out and training programmes are designed and implemented to meet needs.
• Deliver training.
• Actively work at developing your direct reports and identify high potentials.
• Plan bonus, commission, and incentive schemes for sales staff in accordance with the marketing budget and hotel standards.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Qualifications in Spa Management from a reputable institute.
• 3 to 5 years leadership, pre-opening experience of a luxury spa facility of a five-star resort.
• Be highly fit, presentable, and well-groomed.
• A natural salesperson with the ability to introduce and sell spa offerings and facilities.
• Fluency in English, Other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.