Meet & Greet the Seller in an appropriate warm & professional manner to create a good first impression & build rapport.
Guide the Seller to undergo the relevant check-in waiting & deal area process.
Perform the vehicle inspection in a safe, courteous & professional manner.
Complete the inspection report accurately within the stipulated time as per SAC quality standards for picture & vehicle inspection.
Identify the Sellers' hot buttons using the standard open & close ended qualifying questions & feed the closer with the information.
Assist the closer in closing the deal by using appropriate trial closing negotiation perceived value increase & objection handling techniques.
Complete the appropriate documentation for the accepted offers and forward it along with the vehicle to the operation team & ensure that it is received by them in full.
Ensure that all the prospective Sellers who accept/reject the offer are sent off in a professional & courteous manner to maintain a positive image of SAC & motivate them to refer other sellers to us.
Qualifications:
Qualified Technician Engineer
UAE Driving License
Minimum 3-5 years technical/customer service experience
Diploma/Degree qualified
Strong vehicle inspection skills
Strong customer experience/sales skills
General proficiency in using browsers, applications & email
General proficiency in English
Additional Information:
We provide health insurance and yearly biannual ticket to home country.