Solutions Architect

What you will do

The Solution Architect will report directly to the Lead Solution Architect. You will be part of a team that is focused on harnessing the power of cloud data analytics, the Internet of Things, and user design thinking to deliver on the promise of intelligent buildings and smart cities that connect communities in ways that make people's lives and the world better.

As a Solution Architect, you will work with customers & partners to conceive, design, and implement technology solutions and map the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan. You will partner with business and technology leaders at Johnson Controls and with our customers to help them choose the best technical architecture to solve their business needs.

You will be expected to work at JCI's office in Dubai and/or at customer sites in UAE.

How you will do it

As an experienced Solution Architect, you will use your technical expertise to review, interpret, and respond to detailed business requirements to ensure alignment between customer expectations and JCI solutions. You will be expected to work closely with JCI customers, partners, and internal stakeholders to carry out the following responsibilities:

• System architecture
  • Define logical architecture and data flows for OpenBlue solutions
  • Identify data requirements
  • Arrange and attend customer design workshops as required
  • Prepare Solution Architecture document
• Authentication
  • Liaise with customer IT for enterprise SSO
  • Plan authentication & authorization for Platform and applications
• Data security & privacy
  • Coordinate Privacy Impact Assessments (PIA)
  • Coordinate cybersecurity assessments and workshops
• Define integrations
  • Coordinate with manufacturers to get API specs
  • Coordinate with manufacturers to arrange test systems
  • Liaise with connector team to ensure that they have everything they need
  • Prepare Interface Control Documents as required
• OpenBlue Bridge (OBB) gateway design
  • Identify OBB quantity spec & configuration
  • Define network architecture for OBB connectivity
  • Coordinate any customer and regulatory IT approvals
• OBB deployment support
  • Arrange & test network firewalls, proxies, DNS, remote access, etc.
  • Support branch engineer in installing and configuring OBBs
  • Install, configure & test connectors UAT & production
• OpenBlue Cloud (OBC) deployment support
  • Configure OBC tenant
  • Configure & test OBC connectors
• Regular project review meetings
  • Internal meetings
  • Customer meetings
• Test lab
  • Work with customer and suppliers to prepare test lab
  • Install and configure connectors in test lab
• Product delivery
  • Liaise with JCI product teams for any product changes
  • Support the delivery of any custom configuration or reports
• Product & platform support
  • Finding, reporting, and coordinating the resolution of problems in the OpenBlue platform and applications
• Post-deployment support
  • Support OBB software updates
  • Support OBB and OBC connector updates
  • Support OBB connectivity and data flow issues
  • OpenBlue Enterprise Manager (OBEM) / and Companion support & diagnostics
• Identify opportunities for change requests

What we look for

Required

• Bachelor's degree in Computer Science/ Electrical/ Electronics /Instrumentation
• Minimum 3 years experience of IoT messaging systems, event-driven design, and serverless computing
• Minimum 3 years experience of cloud security
• Minimum 3 years experience of designing, deploying, and testing integrations using APIs, SDKs, message buses, and standard protocols.
• Minimum 2 years of experience working with cloud technologies and PaaS services on Microsoft Azure
• Excellent communication and interpersonal skills across all levels and environments
• Fluent written and spoken English language skills

Preferred

• Azure Cloud Certifications
• Experience of JCI OpenBlue Platform and applications
• Experience of developing software in C#.NET, Node.JS, and Angular