Software Engineer- Application Support

Seeking a skilled Application Production Support Engineer to monitor, troubleshoot, and manage incidents for banking applications using Dynatrace, Datadog, and Prometheus.

Provide daily application support, resolve technical issues, collaborate with teams, and enhance performance while training end-users and documenting actions.

Provide expert-level application support, optimize system stability, conduct root cause analysis, and mentor junior team members with a focus on service delivery.

Provide level 2 support for trading systems, automate tasks using PowerShell/Python, and possess strong troubleshooting skills in a team-oriented environment.

Participate in application development and support, utilizing skills in RDBMS, Azure Kubernetes, and incident management while ensuring compliance with enterprise standards.

Responsible for application production support, troubleshooting, performance tuning, and incident management with strong technical skills in ITIL framework.

Provide application support for SharePoint, ensuring performance tuning, troubleshooting, and incident resolution while possessing strong technical skills and relevant certifications.

Responsible for maintaining trading platforms, providing technical support, generating reports, and ensuring business continuity and information security.

Provide technical support for mobile applications, troubleshoot issues, analyze performance, and collaborate with developers; requires strong technical skills and knowledge of mobile application frameworks.

Provide technical support for healthcare information systems, troubleshoot issues, implement upgrades, and train users; requires strong problem-solving and communication skills.

Provide technical support and troubleshooting for applications, conduct system testing, document procedures, and train users while collaborating with teams.

Responsible for technical support and troubleshooting of healthcare information systems, requiring strong problem-solving skills and knowledge of healthcare IT standards.

Responsible for monitoring, incident management, and troubleshooting across applications, infrastructure, and network security with experience in relevant tools.

The role involves providing technical support, troubleshooting software issues, and collaborating with teams, requiring a Bachelor's degree and programming knowledge.

Lead support operations for critical business applications, drive transformation, optimize performance, and manage vendor relationships with a focus on data-driven insights.