Software Development Director

Job Summary : The florist is responsible for creating floral arrangements, managing inventory, assisting customers, and maintaining the overall appearance of the shop. They play a crucial role in ensuring customer satisfaction through high-quality floral designs and excellent customer service.

Key Responsibilities :

Floral Design and Arrangement : Create and design floral arrangements for various occasions such as weddings, funerals, holidays, and everyday use.

• Utilize knowledge of different flowers, foliage, and their seasonal availability to create appropriate arrangements.
• Customize arrangements based on customer specifications and preferences.

Customer Service :

• Greet and assist customers in selecting flowers, plants, and other related products.
• Provide advice and suggestions to customers regarding flower care, arrangement, and suitable selections for specific occasions.
• Handle customer inquiries, complaints, and special requests in a professional manner.

Sales and Transactions :

• Process sales transactions using the shop's point of sale (POS) system.
• Manage cash register and handle money accurately.
• Upsell additional products such as vases, greeting cards, and other gift items.

Inventory Management :

• Monitor stock levels of flowers, plants, and supplies; place orders with suppliers as needed.
• Inspect flower deliveries for quality and freshness; properly store and condition flowers to maintain their longevity.
• Keep track of inventory and report any shortages or issues to the shop manager.

Shop Maintenance :

• Maintain a clean, organized, and visually appealing shop environment.
• Ensure floral displays are fresh, attractive, and replenished regularly.
• Clean work areas, tools, and equipment after use to maintain hygiene and efficiency.

Event Coordination :

• Assist with the planning and execution of floral arrangements for events and special occasions.
• Collaborate with event planners, customers, and other stakeholders to ensure floral needs are met.

Requirements :

• Proven experience as a florist or in a similar role.
• Strong artistic and creative skills with a good eye for design, color, and balance.
• Knowledge of different flowers, plants, and floral design techniques.
• Excellent customer service and interpersonal skills.
• Basic math skills for handling transactions and managing inventory.
• Ability to work under pressure and meet deadlines, especially during peak seasons and holidays.
• Physical stamina to stand for long periods and handle heavy floral arrangements.
• Flexibility to work weekends, holidays, and special events as needed.