Social Media Specialist

Responsibilities

• Timely and appropriate assessment, diagnosis, treatment planning, and treatment intervention of members.
• Appropriate selection of treatment modality for members presenting problems.
• Effective communication of clinical material to members and clinical staff.
• Provide high internal and external customer/patient satisfaction.
• Demonstrate expertise in a variety of treatment methodologies.
• Provide appropriate and timely documentation of clinical encounters in members' charts.
• Knowledgeable of KP and community resources.
• Adhere to all mandated guidelines for patients' clinical care and license.
• Maintain license.
• Conduct initial interviews with members by eliciting and interpreting the psychological and social meaning of complaints.
• Determine urgency of members' needs.
• Provide a professional interpretation of members' presentations and recommend a course of therapeutic action, selecting appropriate treatment modality.
• Provide treatment to adults, adolescents, and children.
• Render appropriate and immediate guidance & therapy for members in crisis or in need of clinical services.
• Maintain written records of therapy, prepare reports and letters; phone, write, and visit (with member permission) social agencies, schools, relatives, and friends to obtain pertinent information.
• Provide clinical consultation in an integrated health care environment regarding family interactions, sociocultural determinants, and community resources.
• Proficient in identifying and treating the span of developmental stages.
• Proficient in various treatment modalities including, but not limited to, individual, group, family, & child therapy.
• Comply with organizational, departmental, state/federal guidelines & all regulatory agency policies and procedures.
• Participate in QM & CQI activities.

Experience

Basic Qualifications:

• Two (2) years of post-graduate mental health therapy experience within the last five (5) years required.

Education

Required:

• Master's degree in Social Work, Psychology, Sociology, or other field related to behavioral health.

License, Certification, Registration

• Licensed Marriage and Family Therapist (California) OR Licensed Professional Clinical Counselor (California) OR Licensed Clinical Social Worker (California).
• National Provider Identifier.

Additional Requirements

• Knowledge of and ability to utilize current DSM nomenclature required.
• Consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, our members, customers, contracted providers, and vendors.

Preferred Qualifications

• N/A

Notes

• Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.

Key Skills

Communication skills, Healthcare

Employment Type:

Full Time

Department / Functional Area:

HSE (Health / Safety / Environment)