Social Media Marketer cum customer service agent

Intermediate School (General (College Proprietary))

Nationality: Female

Vacancy: 1 Vacancy

Job Description

• Develop and implement social media strategies that align with brand objectives, utilizing analytics to optimize campaigns for engagement and reach.
• Monitor and respond to customer inquiries across social media platforms, providing timely and accurate information to enhance customer satisfaction.
• Create compelling content tailored to target audiences, incorporating visuals and trending topics to drive interaction and brand loyalty.
• Analyze social media metrics and customer feedback to identify trends, informing future marketing efforts and improving service strategies.
• Collaborate with cross-functional teams, including marketing and sales, to ensure consistent messaging and branding across all platforms.
• Manage social media advertising campaigns, including budget allocation and performance tracking, to maximize ROI and brand exposure.

Desired Candidate Profile

• Minimum of 2-3 years of experience in social media marketing and customer service, ideally within a fast-paced industry.

Employment Type

Full Time

Company Industry

Other

Department / Functional Area

Other

Keywords

• Content Creation