The Social Media Manager will be responsible for strategic planning and execution of social media initiatives across all entities. This role involves enhancing social media performance, boosting sales through a structured monthly calendar, and ensuring effective community management. The ideal candidate will be analytical, creative, and capable of engaging in a driving engagement while managing influenced relationships.
Managerial Responsibilities:
Defines performance goals at the start of the year in discussion with the Head of Marketing and ensures that the goals are achieved during the year.
Driving the Social Media division results through effective planning, resource allocation, work allocation, monitoring and decision-making to achieve the area-level KPIs.
Core Responsibilities:
Strategic Planning: Develop and implement a comprehensive social media strategy aligned with business goals and KPIs.
Monthly Planning and Reporting: Create and present monthly social media plans to stakeholders, outlining objectives, target audience, and key performance indicators (KPIs).
Performance Improvement: Analyze social media metrics to enhance performance and engagement, ensuring alignment with business objectives.
Budget Management: Evaluate and allocate budget for social media campaigns, ensuring alignment with approved budgets and demonstrating ROI.
Competitive Analysis: Conduct regular competitor analysis to identify trends and best practices, optimizing strategies accordingly.
Content Management: Review existing content assets and create new content as needed to engage audiences effectively.
Community Management: Oversee community management efforts, ensuring timely interaction and engagement with all audiences via a well-maintained community management sheet.
Influencer Collaboration: Manage influencer relationships from briefing to selection, ensuring collaborations meet ROI expectations.
Innovation and Ideation: Generate new ideas and concepts to increase reach, engagement, and sales.
Performance Monitoring: Continuously monitor and control social media page performance, adjusting strategies based on data insights.
Platform Familiarity: Stay updated with all social media platforms and their specific functionalities, ensuring effective management of campaigns and performance metrics.
Media Buying: Handle media buying, ensuring the use of appropriate channels, optimizing campaign performance, and achieving planned KPIs.
Lead Quality Improvement: Implement strategies to enhance lead quality and increase qualification rates.
Analytics and Reporting: Utilize data analytics to drive decisions and refine strategies.
People Management Responsibilities:
Defines goals and key performance indicators for agencies and ensures effective implementation of the AMA performance management process.
Manage agencies by evaluating their performance, providing feedback on an ongoing basis, ensuring delivering all work scope based on the contract.
Background & Experience (years):
5 to 7 years in a related field/role, with prior exposure to an agency or in-house role in a management position.
Knowledge of current and best communication channels and digital marketing ecosystem.
Proven experience with loyalty programs.
Proven ability to work independently and with others.
Able to nurture talent, manage complex human relationships and be culturally sensitive.
Proven capabilities to act in the local and regional market.
MS Office skills, Adobe Analytics, Google Analytics, Meta report Ads.