Social Account Director

Media.Monks is seeking an Arabic speaking Social Media Account Director, who is a digital-savvy go-getter and leader who will manage business accounts at the intersection of creativity and technology. You’ll have experience managing large scale social media and creative projects.

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc) and aspirations for greatness! You are a social media-savvy professional, with experience in social media asset management. You are a ‘people person’ with a positive attitude and the ability to organise and influence people within & outside the organisation.

Based in Dubai, this position will be part of a globally distributed team serving high value clients within Saudi Arabia; client-facing experience and willingness to travel is a must.

Key Responsibilities

• Working as part of our Dubai and Riyadh office, you’ll be wearing multiple hats with direct lead responsibility (including managing multiple members of the account team) at once as part of a long-term 360 integrated digital partnership for our client in Saudi Arabia.
• You are an incredible relationship builder, dedicated to delivering award winning work for our passionate clients.
• As an Account Director at the biggest creative production company on the planet, you are the first point of contact for our clients, who seek MediaMonks for the strategy, creative and production of their diverse briefs.
• You are responsible for managing and growing the clients accounts, working across various streams within it, making sure the work being produced exceeds the client’s expectations and the agreed scope is carried out.
• As Account Director you will be the project lead ensuring that all account roles have clear roles and responsibilities. You will be in charge of helping the team in case they have difficulties developing the work or need material or tools.
• As the project lead you are in charge of leading the team so that the strategic, creative and data product is impeccable. You are responsible for inspiring and helping Media.Monks work to exceed expectations and overcome all the difficulties that arise in the project.
• You are enthusiastic, you always see a solution to everything and you communicate correctly, clearly and empathetically with the teams. Most importantly you are a team player.
• You’ll work side by side with your clients to engage creative and social media streams, content production and data & digital media projects from the start, proposing transformational solutions, assess the feasibility and driving growth and change for your client.
• Delivering against monthly and annual targets, you help to grow accounts into a long-term success for all parties.
• You act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success. You see opportunities and ways to help our clients.
• You’ll not just be our client’s go-to Monk: as an Account Director you’re responsible for working closely with the Program Lead in orchestrating the entire pipeline from sales to staffing and enabling operations where needed.
• Safeguarding the client relationship and revenue growth, you will look after and work closely with the Program Lead to enable business planning and development to make sure we hit targets and KPIs, identifying opportunities for new assignments that add value to all parties.
• Correct time utilization, ensuring that the team is using their time correctly, helping them to develop the best creative product possible with maximum effectiveness and efficiency in the use of their time.
• Drive monitoring and reporting across the account handled with the Program Lead and Project Manager, ensuring internal and external reporting requirements are met weekly, monthly, quarterly and annually through continuous and structured communication and planning with the client and internal stakeholders.
• Own the business and financial planning, monitoring and management of accounts handled as well as the correct billing and invoicing process.
• You are able to build a business case in case an upselling opportunity arises for our clients. You are fluent with numbers and can make budgets and defend them.
• Track and monitor overall account performance to meet revenue targets - monthly overview of client activities, revenue forecast and future plan, prepare and deliver client presentations, case studies and proposals.
• Demonstrate industry knowledge and application to business challenges, keeping abreast with industry trends and sharing knowledge with the account team and client.
• Establish and grow a strong relationship with all client stakeholders and represent the relationship with other client agency partners.
• You understand the local culture and ways of working.
• Work with management in identifying business success factors and risks for new and existing clients.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.