Skilled Technician

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description

As a Skilled Technician at our resort, you will play a crucial role in maintaining our facilities and equipment to ensure a safe and functional environment for our guests. You will handle a diverse range of tasks including installation, troubleshooting, repair, and preventative maintenance across various property systems. Your commitment to excellence will contribute to exceeding guest expectations and enhancing our brand reputation.

Responsibilities

• Guest Service Excellence: Address guest requests promptly and to their satisfaction, ensuring high standards of service delivery.
• Maintenance and Repair: Perform diversified duties to install, troubleshoot, repair, and maintain facilities and equipment.
• Skill Sets: Utilize expertise in plumbing, electrical, mechanical, carpentry, kitchen equipment, HVAC, laundry systems, boilers, painting, locksmith tasks, and pool/pond maintenance.
• Preventative Maintenance: Execute scheduled preventative maintenance tasks on equipment to optimize functionality and lifespan.
• Equipment Inspection: Regularly inspect equipment to assess conditions for repair or replacement needs.
• Training and Compliance: Participate in departmental trainings on equipment and comply with safety and operational standards, including OSHA requirements.
• Documentation: Maintain accurate records of equipment maintenance, repairs, and inventory of supplies and parts.
• Team Support: Assist with repairs and maintenance tasks as assigned by supervisors, responding to service requests efficiently.
• General Repair Work: Perform various general repair tasks to uphold property standards and functionality.
• Operational Efficiency: Organize work tasks to ensure all maintenance responsibilities are completed in accordance with operational demands.

Qualifications

• Proven experience in maintenance and repair work, preferably in a hospitality or similar environment.
• Proficiency in plumbing, electrical, mechanical, carpentry, HVAC, and other relevant trades.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; technical or trade school certification preferred.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.