Shop Assistant

As a Shop Assistant, you will be the face of our store, providing excellent customer service and ensuring that every customer has a pleasant shopping experience. Your primary responsibilities will include assisting customers with their purchases, maintaining the appearance of the store, handling transactions, and ensuring stock levels are maintained.

Job Details:

• Job Title: Shop Assistant
• Location: [Insert Location]
• Job Type: [Full-Time/Part-Time]
• Reports To: [Store Manager/Supervisor]

Job Summary:

As a Shop Assistant, you will be the face of our store, providing excellent customer service and ensuring that every customer has a pleasant shopping experience. Your primary responsibilities will include:

Key Responsibilities:

1. Customer Service:
   • Greet and assist customers as they enter the store.
   • Provide product information and guidance to customers.
   • Address customer inquiries and resolve any issues or complaints efficiently.
   • Ensure a high level of customer satisfaction through excellent service.
2. Sales:
   • Assist customers in selecting products, making recommendations as needed.
   • Upsell products to increase sales revenue.
   • Process sales transactions accurately using the cash register or POS system.
   • Handle returns and exchanges according to store policy.
3. Store Maintenance:
   • Maintain a clean and organized store environment.
   • Restock shelves and ensure products are displayed attractively.
   • Monitor inventory levels and report low stock to the store manager.
   • Assist with inventory counts and stocktaking.
4. Merchandising:
   • Ensure products are priced correctly and labeled clearly.
   • Arrange and display products in a way that maximizes sales and enhances the shopping experience.
   • Update promotional signage and displays as required.
5. General Duties:
   • Handle cash, credit, and debit transactions and ensure all transactions are recorded accurately.
   • Open and close the store as needed, ensuring all security procedures are followed.
   • Assist with any other tasks as requested by the store manager or supervisor.

Job Type: Full-time