Shift Supervisor

To aid store management in the achievement of store objectives and assist in assigning, directing and following up on activities of Crew Members. Provides quality products and services in a clean and safe environment to each customer. Works with the store management team to ensure compliance with all Company policies, procedures, programs and systems and local laws; and ethical business practices.

Job Responsibilities

• Trains, monitors and reinforces food safety procedures to Crew Members. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; initiates corrective actions, as appropriate.
• Monitors tasks performed by Crew Members to ensure product Quality, Service and Cleanliness (QSC). Performs and monitors tasks in a manner to support total store “Customer Courtesy.”
• Executes established cost control systems. Monitors and follows up with Crew Members on proper food prep amounts, procedure execution and bin chart usage to minimize food cost. Executes, trains, and monitors proper cash control procedures.
• As directed, ensures proper training for Crew Members through established systems and follows through to ensure compliance to Company standards. Coaches Crew Members to maximize performance execution.
• Supervises Crew Members in a manner that maximizes retention. Works with management to communicate Speak Out process. Ensures proper execution of, and compliance with, all Company policies and procedures on assigned shifts.
• Maintains safe working conditions by following all safety, security and maintenance policies and procedures.

Candidate Requirements

• 1 or more years of restaurant or supervisory experience.