Shift Supervisor

• Manage shift teams and delegate tasks accordingly
• Monitor existing processes to ensure efficient delivery of services
• Enforce safety and security protocols in the workplace
• Monitor staff performance and provide constructive feedback to motivate them
• Monitor stores for cleanliness and organization
• Ensure timely completion of assigned tasks
• Implement and maintain customer service standards
• Identify areas for improvement and drive process optimization
  

Qualifications

• Minimum 2 years of relevant experience in a supervisory role
• Excellent customer service, communication, and organizational skills
• Strong problem-solving and decision-making abilities
• Hands-on experience with multiple management tools
• Ability to work in a fast-paced environment and meet tight deadlines
• Openness to feedback and eagerness to learn
• Ability to handle difficult customer and employee situations