Service Technician Job Details | Schindler Group

Service Technician Job Details | Schindler Group

Pay Competitive

Location: Dubai, United Arab Emirates

Employment type: Full-Time

Job Description

Requisition ID: 60481

Schindler stands for mobility. Mobility needs experts.
Join our team in Dubai.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 64,000 employees in more than 100 countries.

Schindler UAE is the operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the United Arab Emirates, including Bluewaters, Bvlgari Hotel and the Dubai Mall.

Responsibilities

• You perform all service, call-backs and repairs on customer’s equipment in an efficient, effective, and professional manner to provide outstanding customer service following the security rules.
• You respond to all call-backs that are assigned in a timely manner and be available for call-back coverage during regular work hours, nights, weekends, and holidays.
• You work in a cooperative and sharing manner with other technicians to provide the highest overall customer satisfaction for the branch.
• You keep the customer informed regarding the condition of their equipment, preventive and corrective repairs, and discretionary repairs or modernizations.
• You comply with all safety policies and requirements of Schindler and the customer.
• You complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair work reports.

Qualifications

• ITI or diploma holder, or vocational / technical course certificate holder
• Minimum of two years’ service/maintenance experience in the elevator and escalator industry
• Proven track record in testing and commissioning will be an added advantage
• Must have good communication skills – both written and verbal

About the Company

The Schindler Group is a Swiss multinational company which manufactures escalators, moving walkways, and elevators worldwide, founded in Switzerland in 1874.