Service Planning & Delivery Manager - Abu Dhabi Based

You will play a pivotal role by overseeing the evaluation, planning, and delivery of efficient and effective services to an influential group of entities.

Client Details

A large, exciting entity going through a transformation.

Description

1. Lead the development and implementation of the section's strategy, objectives, policies, and operational plans.
2. Assess incoming service requests from government entities, ensuring their feasibility and alignment with organisational goals.
3. Oversee the execution of service delivery engagements, ensuring they meet established timelines and objectives.
4. Lead organisational design consultations, supporting entity structure redesigns and policy alignment.
5. Lead the development and management of the section's workforce, ensuring their performance and professional growth.

Profile

1. Bachelor degree in Business Administration or a related field as a minimum; Master's Degree is highly preferred.
2. Professional certifications in program management, organisational design, or related areas.
3. Extensive experience in service planning and delivery within complex organisational settings such as a large holding group or a shared services function.
4. Experience in developing and implementing classification systems or taxonomies.
5. Proficiency in Arabic would be highly advantageous.
6. Excellent communication and stakeholder engagement skills.
7. Overall of at least 8 years of work experience.

Job Offer

Opportunity to shape the future of government services in Abu Dhabi.

Skills

Service Planning, Organisation Design