Service Engineer

With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value add distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.

We are proud of being one of the certified companies by Great Place to Work, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the company.

Join ASBIS AROS team to become an integral part of Robotics era! In this role you will support and service AROS Clients with maintenance and service of food processing equipment and RoboShops.

Key Responsibilities:

• Troubleshooting and repairing components and systems, replacing electrical and mechanical components of modules
• Performing servicing, testing, maintaining, configuring tests and checks on systems
• Installing and configuring hardware (electronic devices and systems) and software according to Product specifications
• Documenting maintenance actions and test results, maintaining accurate records
• Updating system hardware and software and performing system upgrades as required
• Collaborating with engineers and other technicians to integrate various systems
• Comply with all industry safety and quality regulations during maintenance and testing activities
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively
• Promptly following up on service requests and providing customer feedback
• Monitoring equipment and machinery performance
• Conducting quality assurance and safety checks on all equipment
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use
• Providing recommendations about new features and product improvements
• Monitoring inventory and reordering goods when needed
• Using various strategies and tools to provide effective solutions to customers concerns

About you:

• 4+ years of successful experience as Service Engineer in the UAE
• Bachelor's degree in electrical engineering, or similar
• Strong expertise in reading electrical schemes and mechanical drawings
• Basic knowledge in computer networking
• Detail-oriented, deadline-driven with high focus on friendly and efficient service to Clients
• Strong knowledge of machines with troubleshooting skills
• A valid driver's license B and willingness to travel within UAE, and GCC
• Possesses willingness to deal with multiple requests without being overwhelmed
• Relevant certificates or licenses is advantageous
• Experience in the maintenance of food processing equipment or vending machines is welcome!

We offer:

• Work for a financially strong, fast-growing multinational company
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme
• Health insurance
• Work-from-home option
• International career opportunities

We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.

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