Senior Technical Engineer - Microsoft

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES) :

1. Candidate should have implementation experience in Microsoft Technologies like Active Directory, Exchange On-Prem, Office 365 and Hyper-V Windows (DNS / RADIUS, DHCP).
2. Hands-on experience is a must and technologies last used must be one-two years.
3. Active Directory and Group Policy deployment and Troubleshooting.
4. Exchange On-Prem and Office 365 migration projects:
5. Office 365 - Exchange online, MS Teams, OneDrive, O365 security and Tenant to Tenant Migration.
6. Configuration and Management of ADFS environment.
7. Configure and Manage Azure AD Connect server.
8. Manage Entra ID and conditional access policy and Windows Hello for business.
9. Configure and troubleshoot Terminal servers (RDS), Windows Clustering.
10. Should have strong experience in SCCM 2012 / version 1802, 1806, 1810 & 1902 and Intune Endpoint Configuration manager.
11. Experience on AAD / Intune Centralized Application Management deployment and support.
12. Experience on Windows servers upgrade from legacy to latest version.
13. Windows SCCM patch management and windows security baseline deployment and testing.
14. Develop project documentation, update internal documentation and configuration items.
15. Proactive in resolving support requests escalated from services delivery team.
16. Willing to work on flexible schedule depending on business need.
17. Technical SME for the technologies listed below in the Competency table.
18. Critical customer incidents / breakdowns, troubleshooting them within the agreed service levels for self and team.
19. Execute Health Check services and closure along with the team for AMC customers.

CERTIFICATIONS :

1. Microsoft 365 Certified Administrator Expert
2. MCSE / MCP

TECHNICAL SKILLS / COMPETENCIES:

1. Strong Working Knowledge on below Technologies:
2. Office 365
3. Exchange 2013 / 2016 / 2019
4. Windows server infrastructure
5. Enterprise vault Email archival
6. File server and Hyper-V
7. Office 365 L3

SOFT SKILLS:

1. Strong written and verbal communication and analytical skills.
2. Ability to multi-task, prioritize multiple objectives, initiatives and requests.