Senior Technical DevOps Engineer

At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as a Senior Technical DevOps Engineer.

Join our DevOps and Automation team as a key technologist, driving DevOps and automation practices at both the product and program levels. In this pivotal role, you will be instrumental in designing, implementing, and optimizing our DevOps strategies to enhance efficiency, scalability, and reliability across our technology landscape. Your expertise will help us streamline operations, reduce time-to-market, and continuously improve our processes. If you are passionate about leveraging the latest DevOps tools and methodologies to drive innovation and excellence, we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.

In this role you will:

• Lead the discovery phase of Cloud adoption/migration by partnering with the Architects and Security to strategize well-defined DevOps and Cloud engineering architectures.
• Lead the automation of change management, building resiliency, monitoring, capacity planning, and emergency response for the set of products that you are responsible for.
• Act as a lead for service reliability, scalability, and performance for a set of products as part of the system enablement team for Agile release trains. Primary lead who identifies and improves the lifecycle of products/services by addressing the flow of value through the continuous deployment pipelines.
• Review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.
• Collaborate with Release Engineering, Product Development, and Security teams to develop change management strategies e.g. canary-style deployments, pushing out new releases without interrupting services, and rolling back features that demonstrate problems.
• Enable automation of everything possible and ensure the continuous deployment pipeline is always in good health and is responsible for the technical design and high-quality coding for technology products with built-in quality and production deployment readiness.
• Build, maintain, and operate technical environments for software development, continuous integration, and continuous deployment based on cloud application design principles such as 12-factor apps.
• Embrace DevSecOps principles to advise and architect security solutions with engineering and product teams, ensuring all technologies and projects are robust and adhere to security standards.
• Be an advisor to enable the teams to drive corrective, adaptive, preventative, and perfective maintenance of solutions automating environment management, service management, infrastructure management, and cybersecurity aspects of the systems.
• Apply Site reliability principles to ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning and act as a bridge between development and operations by applying an engineering mindset to system administration.

Qualification:

• Degree or Honours (12+3 or equivalent) in Information Technology, within a relevant field such as Computer Science, Computational Mathematics, Computer Engineering, or Software Engineering.

Knowledge & Skills Required:

• Cloud Expertise: Extensive experience in hybrid cloud environments, including AWS and Azure.
• Monitoring & Logging: Strong knowledge of AppDynamics, Logstash, Splunk, Grafana, ELK, Zabbix, and Prometheus.
• CI/CD & Automation: Hands-on expertise in Git, Jenkins, Docker, OpenShift, Kubernetes, Spinnaker, and Azure DevOps.
• Infrastructure as Code: Skilled in Terraform, CloudFormation, Azure ARM, Packer, Ansible, and Puppet.
• Containerization & Orchestration: Experience with Kubernetes, Docker, OpenShift, Helm, and container registries like ECR and Quay.
• Scripting & Development: Proficient in Go (Golang), Bash, Groovy, Python, Ruby, JSON, and YAML.
• OS & Virtualization: Expertise in Linux (RedHat, CentOS), Windows, VMware, and KVM.
• Networking & Security: Strong knowledge of DNS, SSL/TLS, SSH, TCP/IP, Load Balancers, and Firewall configurations.
• IT Service Management: Familiarity with ITIL, ServiceNow, incident management, change management, and Agile frameworks.
• Troubleshooting & Performance Tuning: Skilled in Heap/Thread Dump analysis, GC logs, TCP Dump, and Network Packet analysis.