(Senior) Sales Manager - Waldorf Astoria Ras Al Khaimah

Job Description - (Senior) Sales Manager - Waldorf Astoria Ras Al Khaimah (HOT0B5FX)

Job Number:

HOT0B5FX

Work Locations

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah, 99999

The (Senior) Sales Manager for the Leisure (Europe) segment is responsible for developing, executing, and managing the leisure sales strategy for European markets. This includes preparation, organization, and carrying out of sales activities, targeting to achieve sales targets, managing the sales team effectively, and contributing to the overall success of the sales department and the organization. The role requires a proactive, relationship-driven approach with established partnerships with European travel agents, tour operators, and local destination management companies.

What will I be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Develop and implement the sales strategy for the European leisure segment, targeting both new and existing accounts to achieve company objectives and revenue targets.
• Identify and analyze market trends, competitor activities, and customer needs within the market to adjust strategies and enhance the hotel’s competitive edge.
• Develop and implement sales plans with specific tactics to drive occupancy and ADR.
• Coordinate with cross-functional teams to ensure seamless execution of sales strategies and alignment with overall business objectives.
• Monitor sales performance metrics and provide regular reports and analysis to management.
• Assist in the development and execution of sales training programs to enhance the skills and capabilities of the sales team.
• Assist in the preparation of sales forecasts, budgets, and financial reports.
• Prepare reports on sales performance, booking trends, and market insights.
• Track and analyze key performance metrics, including occupancy, ADR, and revenue, to measure the effectiveness of sales initiatives and identify areas for improvement.
• Manage sales budgets, expenditures, and resources.
• Ensure accurate and timely processing of sales orders, contracts, and invoicing.
• Assist in understanding and communicating the technical aspects and features of the company's products or services to clients and team members.
• Provide technical support and assistance to the sales team during client interactions, presentations, and negotiations.
• Stay updated on industry advancements and competitor offerings to maintain a competitive edge in the market.
• Collaborate with internal stakeholders to develop technical documentation, sales collateral, and marketing materials.

What are we looking for?

As a (Senior) Sales Manager serving Hilton brands, you will be working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Over 2 years of sales experience in luxury hotels, preferably with a focus on the European leisure market.
• Strong network within local destination management companies and European travel and leisure industry, with established relationships among key accounts.
• Excellent communication and presentation skills in English; knowledge of the German language is an advantage.
• Proven record of accomplishment of achieving or exceeding revenue targets, with strong analytical and strategic planning skills.
• Willingness to travel internationally as required to meet clients and attend trade shows.
• Assist in training and onboarding new sales team members.
• Foster a positive and collaborative work environment that promotes teamwork and employee engagement.

It would be an advantage in this position to have the following:

• Any relevant sales certifications or licenses required by the industry or jurisdiction.
• Valid UAE Driving License.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!