Senior Sales Manager

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:

1. Provide total account management to assigned accounts to maintain and develop new business opportunities for the hotel, thereby increasing market share of existing accounts to achieve budgets.
2. Prepare and submit relevant administration tasks in a timely and accurate manner, such as sales call schedules, sales call reports, and monthly reports to ADOS/DOS.
3. Maintain an efficient customer database system (OPERA), which is essential in generating sales activities reports.
4. Update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
5. Seek out and target new customers, new sales opportunities, and initiate action plans to secure new business for the hotel.
6. Maintain a high level of exposure for the hotel in major segments through direct sales, telephone, fax, and written communications.
7. Any other duties assigned by the Dept. Head.
8. Thoroughly familiarize oneself with the hotel's emergency procedures and be prepared for any emergency that may occur.
9. Be familiar with all related company documentation, especially with the relevant Operational Standards Manual for his/her field of responsibility.
10. Assist in Task Force Teams for new openings.
11. Carry out any other reasonable task as requested.

HOW CAN YOU SUCCEED IN THIS ROLE:

SINCERITY AND TRANSPARENCY:

1. Be proactive and use good judgment when dealing with challenging situations.
2. Act with professionalism and integrity.
3. Be transparent in your motives, methods, and expected results.
4. Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division.
5. Conduct business honestly and fairly.
6. Keep sensitive information confidential.

RELIABILITY AND LOYALTY:

1. Follow through on commitments.
2. Work well both autonomously and within a team.
3. Display a positive, approachable attitude.
4. Spend time getting to know your fellow employees and our guests.
5. Support each other; we all work within the same hotel and company.

EXCELLENCE IN HOSPITALITY:

1. Committed to quality.
2. Committed to exceptional financial results.
3. Be responsible for the bottom line.
4. Committed to the Rixos Policies & procedures Guide.

STRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTS:

1. Be committed to exceeding expectations.
2. Never settle for the status quo or mediocre work.
3. Continuously search for areas of improvement.
4. Provide positive, constructive feedback.

Qualifications:

Minimum two years of experience in the same position in a 4 or 5-star hotel and a high school degree.

Remote Work:

No

Employment Type:

Full-time