Senior Sales Engineer

Date Posted: 2025-02-25

Country: United Arab Emirates

Location: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Job Description

The role holder is responsible for supporting the new equipment operations including estimations, preparing contracts and negotiating contract scope changes. The role holder maintains competitive intelligence on the market to ensure Otis – Entity is identified as the preferred partner on competitive bids. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Strategic Responsibilities

• Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Core Responsibilities

• Works under the guidance of the Manager – New Equipment to prepare the contracts, negotiate and finalize agreements with clients, based on established guidelines.
• Prepares pre-qualification and technical documents to support the new equipment proposals within Otis - Entity.
• Prepares estimates and issues quotations based on project scope and Otis products pitched to the client.
• Liaises with clients to negotiate new equipment contracts, ensuring all potential client risks are addressed under the renewal terms.
• Executes sales strategies to increase the market share of Otis – Entity across all product lines within the assigned markets.
• Develops a strong relationship with developers/contractors within Otis – Entity by regularly engaging with key contacts and positioning Otis favorably for all new equipment projects.
• Coordinates with the Aftermarket and Service Department to ensure that the terms and conditions of all new equipment agreements are implemented.
• Conducts inspections on all new equipment products delivered and installed at client locations, as per contractual requirements to ascertain the completion of the scope of work.
• Builds competitive awareness of the products being offered in the market to help position Otis – Entity as the preferred provider on all new equipment proposals.
• Assists the Finance Department with the timely collection of payments based on contracting agreements.
• Maintains and updates the new equipment contracts database in the MIS system and provides periodic reports from this and other relevant sources to show the latest status of all contract activity.
• Prepares sales reports, pipeline forecasts as requested by the management.
• Executes sales operations with strict compliance to the quality procedures & ISO policies of the company.

Self-Management

• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are met.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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