Senior Sales Consultant

Essential Functions and Responsibilities:

• Consulting Expertise
  • Drives client revenue optimization by leveraging relationships and strategies that align with Managed Solutions goals, automation, and retention objectives.
  • Regularly discusses and pursues client goals, demonstrating an understanding in clients' evolving business strategies.
  • Builds rapport with both the client and the Visa account team to promote retention.
  • Proactively learns how to leverage complementary Visa products and offerings, stays current on releases, and is proactive in learning how to leverage updates and enhancements for Visa and client success.
  • Anticipates fluctuations and proactively identifies anomalies with business relationships and collaborates internally to stay ahead of competitive risk.
• Analysis
  • Increases automation by leveraging internal features and available client attributes.
  • Aligns acceptance and fraud KPIs with Managed Solutions objectives.
  • Uses Business Intelligence tools to continually highlight client return on investment.
  • Processes ad hoc requests and uses existing functionality to accomplish goals.
  • Contributes to the continual enhancement of analytical tools.
• Solutions Delivery
  • Optimizes client acceptance through increased automation, the use of machine-learning models, and efficient creation and use of rules.
  • Identifies and influences clients and internal business partners to explore Managed Solutions and complementary Visa product offerings.
  • Communicates consistently with internal partners on the status of portfolio, at-risk/retention scenarios, upsell opportunities, etc.
  • Remains proficient in Visa and partner integrations, order and technical flow, and support resources.
  • Shares industry best practices within region.