Senior Role in Events - Armani Hotel Dubai

EMAAR HOSPITALITY GROUP

Emaar Hospitality Group, a premier global provider of enriching, personal, and memorable lifestyle experiences. As an innovative, agile, and influential leader in hospitality, Emaar Hospitality Group is a wholly owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built properties, malls, and hospitality projects across the world. Created in 2007, Emaar Hospitality Group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, Vida Hotels and Resorts, in addition to serviced residences, leisure clubs, and a comprehensive portfolio of restaurants and spas. The group plans to introduce its brands in key gateway cities and destinations in Europe, India, China, the Middle East, and North Africa.

ABOUT THE ROLE

This senior role in Events Management involves overseeing various aspects of Armani Hotel’s event operations, ensuring seamless execution and exceptional guest experiences.

ABOUT THE FUNCTION

Event Planning & Execution

• Oversee the end-to-end planning, coordination, and execution of events.
• Ensure alignment with the Armani Hotel’s luxury standards and brand identity.
• Manage on-site event logistics, including setup, staffing, and guest experience.

Financial Management

• Develop and manage event budgets, ensuring cost-effectiveness.
• Monitor financial performance and implement cost-control measures.
• Ensure compliance with financial policies and reporting.

Client Relations & Customer Service

• Engage with clients to understand their requirements and expectations.
• Provide tailored event solutions and ensure personalized experiences.
• Address and resolve client inquiries, concerns, and feedback effectively.

Vendor & Stakeholder Management

• Liaise with external vendors, suppliers, and partners to deliver high-quality services.
• Maintain strong relationships with internal stakeholders to ensure seamless operations.
• Negotiate contracts and service agreements to optimize efficiency and cost.

Regulatory Compliance

• Ensure compliance with local and international regulations related to event management.
• Stay informed about industry trends, safety protocols, and legal requirements.

Marketing & Business Development

• Work closely with the marketing team to promote events and drive attendance.
• Identify new opportunities for business growth and revenue generation.
• Develop partnerships to enhance the hotel’s event offerings.

PERFORMANCE-DRIVEN CULTURE: WHAT WILL YOU BE MEASURED AGAINST

• Excellence in event execution and guest satisfaction.
• Strategic planning and innovation in event offerings.
• Budget management and financial efficiency.
• Stakeholder and vendor relations.
• Compliance with operational and safety standards.

TECHNICAL SKILLS & COMPETENCIES

• Exceptional organizational and project management skills.
• Strong negotiation and communication abilities.
• Problem-solving and crisis management expertise.
• Financial acumen and resource management skills.
• Knowledge of luxury hospitality and event trends.

DESIRED PROFILE (QUALIFICATIONS, EXPERIENCE & LANGUAGE PROFICIENCY)

• Bachelor's degree in event management, hospitality, business administration, or a related field.
• Extensive experience in high-end/luxury event management.
• Previous managerial experience in hospitality or event operations.
• Strong interpersonal skills with the ability to engage high-profile clients.

WHAT WE BELIEVE IN

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and, above all, we value the trust they place in us to deliver flawless products, services, and experiences.

Ownership Mindset

No detail is too small, no challenge is too big, and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, ensuring we are fit for the future and ready to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly, and we have the willpower, skills, knowledge, and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans, and warriors. We are a team of great pooled talent that dreams big and acts quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, expect the unexpected, and develop products and services that reflect the future.