Senior Receptionist -Ferrari

Job Purpose:
To manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Admin Manager.

Functional Roles and Responsibilities:

1. Efficient and courteous handling of telephone calls, providing necessary information/guidance to the caller and transferring the calls to the relevant personnel in the office.
2. Control the distribution of access cards for visitors and maintain a register to log in the details.
3. Ensure that cleanliness and hygiene are maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
4. Ensure that all equipment/furniture are always in proper working condition and impeccably maintained.
5. Coordinate and manage room bookings (Business centre and L&D) in an efficient and prompt manner.

Education/Certification and Continued Education:

1. High School Certificate

Knowledge and Skills:

1. Course in telephone handling skills an advantage.
2. Exposure to multicultural environment.
3. Well-groomed with a pleasant personality.
4. Excellent communication skills.