Senior Program Manager

Roles and responsibilities

We are seeking a highly skilled and experienced Techno-Functional Senior Project/Program Manager to lead and deliver strategic initiatives across Clearing, Payments, and Trade domains. The ideal candidate will have 10-15 years of experience managing complex projects and programs, with excellent communication and stakeholder management skills.

Key Responsibilities

• Lead and manage large-scale, cross-functional projects and programs in Clearing, Payments, and Trade domains, ensuring alignment with business goals and objectives.
• Collaborate with stakeholders to define project/program scope, objectives, and success criteria.
• Develop and execute comprehensive project/program plans, including timelines, budgets, and resource allocations.
• Drive project/program governance, including regular updates to senior management and stakeholders on progress, risks, and dependencies.
• Build strong relationships with internal and external stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Identify and mitigate risks, resolve issues, and ensure projects/programs are delivered on time, within scope, and within budget.
• Foster a culture of continuous improvement by implementing best practices and lessons learned.
  

Qualifications And Experience

• 10-15 years of experience in project/program management, preferably within Clearing, Payments, and Trade domains.
• Proven track record of successfully managing complex, high-impact projects/programs in financial services or related industries.
• Exceptional communication, leadership, and stakeholder management skills.
• Strong technical acumen with the ability to bridge the gap between business and technology teams.
• Expertise in Agile and Waterfall methodologies, with certifications such as PMP, PRINCE2, or equivalent preferred.
• Ability to manage multiple priorities and drive results in a fast-paced, dynamic environment.

Desired candidate profile

1. Program Strategy and Planning

• Define Program Objectives: Work with senior leadership and key stakeholders to define the strategic goals and objectives of the program.
• Program Roadmap: Develop and maintain a high-level program roadmap, ensuring that the program delivers value to the organization in alignment with its business strategy.
• Scope Management: Define and manage the scope of the program, ensuring that all projects within the program support the overall program goals.
• Program Initiation: Oversee the initiation of new projects within the program, ensuring that they have clear objectives, deliverables, and timelines.

2. Program Execution and Oversight

• Coordinate Multiple Projects: Ensure that individual projects within the program are aligned, and manage dependencies between projects.
• Resource Allocation: Oversee resource allocation across projects, ensuring that the right skills and resources are available to meet program requirements.
• Cross-Functional Collaboration: Foster collaboration among teams and departments to ensure that project deliverables are achieved in a cohesive and integrated manner.
• Risk and Issue Management: Identify and mitigate risks across the program, and resolve issues that could impact program success. Develop contingency plans to address potential setbacks.
• Program Performance Monitoring: Track the progress of all projects within the program and ensure that they are on schedule, within budget, and meet quality standards.

3. Stakeholder Management and Communication

• Engage Stakeholders: Manage relationships with stakeholders across the organization, including senior leadership, clients, vendors, and external partners.
• Program Reporting: Provide regular status updates to senior leadership and stakeholders, including progress reports, risk assessments, and issue resolutions.
• Communication Strategy: Ensure that key information is communicated clearly and consistently across the program team and stakeholders.
• Expectations Management: Align stakeholder expectations with program realities, and ensure that all parties are kept informed of changes and developments.