Senior Product Manager- VOIP

About us:

Astra Tech is a UAE-based technology investment and development group, embarked on a mission to build the world's first ultra platform & ecosystem, that will disrupt the consumer technology space by rethinking the boundaries of a digital ecosystem.

It will be the first of its kind in the MEA region to simplify the way people & businesses interact, engage and transact with each other. The platform will provide seamless connectivity between consumers and businesses, enabling users to effortlessly access home, e-commerce, and fintech services in one place.

Astra's mission is to enrich people's lives by making communication and e-commerce more seamless, connected, and natural.

Job Overview: As a Product Manager for Core Journeys and Incubated Projects, you will own and optimize Botim's core user flows while spearheading new, high-impact initiatives. This dual responsibility involves enhancing the foundational experiences that drive Botim's engagement and retention, while simultaneously exploring and launching innovative product ideas that align with our long-term vision.

About the role

Core Journeys

1. Define and execute a product strategy for Botim's core user journeys, ensuring seamless, intuitive, and delightful experiences.
2. Identify bottlenecks in onboarding, communication, and retention workflows, and develop data-driven solutions to improve KPIs.
3. Collaborate with cross-functional teams (engineering, design, analytics, and marketing) to ship high-quality improvements to Botim's core flows.
4. Continuously gather and incorporate user feedback through research, surveys, and analytics to refine existing features.
5. You will be managing these VOIP Metrics, Explore, Rewards and Loyalty.

Incubated Projects

1. Act as a visionary and strategist for new product ideas aligned with Botim's roadmap and growth aspirations.
2. Conduct market research, competitive analysis, and feasibility studies to validate concepts and prioritize opportunities.
3. Develop MVPs for new initiatives, partnering with engineering to ensure quick iteration cycles and actionable learnings.
4. Define success metrics for experimental projects and drive decisions based on qualitative and quantitative insights.
5. Present recommendations to stakeholders and secure buy-in for scaling successful pilots into full-fledged product offerings.

What You'll Bring:

1. Experience: 4-7 years of product management experience, preferably in consumer-facing apps or platforms. Good knowledge of growth funnels, customer retention, and user segmentation.
2. Visionary Thinking: Strong ability to balance short-term goals for core improvements with long-term ideation and innovation.
3. Data-Driven Mindset: Proven track record of using data to guide decisions, validate hypotheses, and measure impact.
4. Execution Excellence: Skilled at breaking down complex problems into clear action plans, prioritizing ruthlessly, and delivering outcomes at scale.
5. Technical Fluency: Comfortable working closely with engineers to understand technical trade-offs and guide implementation.
6. User-Centricity: Deep empathy for user pain points and the ability to translate those into meaningful product improvements.
7. Communication: Exceptional skills in communicating ideas, presenting roadmaps, and aligning stakeholders at all levels of the organization.

Nice-to-Haves:

1. Experience working on chat, communication, or collaboration tools.
2. Background in launching experimental features or MVPs in fast-paced environments.
3. Familiarity with growth strategies like A/B testing, onboarding optimization, and retention mechanics.

Why Join Botim

1. Work on products that reach millions of users globally, shaping the future of communication and digital interactions.
2. Be part of a fast-growing team that values creativity, collaboration, and bold thinking.
3. Lead both incremental improvements and groundbreaking innovation, making a real impact on Botim's trajectory.

What Success Looks Like:

1. Improved engagement, retention, and user satisfaction metrics for core journeys.
2. Successful delivery and scale of at least one incubated project that aligns with Botim's vision.
3. Strong cross-functional relationships that drive alignment and efficient execution.