Senior Product Manager - Exchange (Experience)

Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, making impacts and launching products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.

About the role: We are looking for a Senior Product Manager to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint.

• Lead, plan, execute and maintain the Exchange's Experience roadmap, focusing on:
• A. World-Class Leading User Experience:
• Build, iterate and optimize best-in-class trading UX/UI and workflows for the advanced retail trader segment.
• Be multi-channel capable - synergising mobile app and website experiences with a primary focus on mobile app.
• B. Data-Driven Decision Making:
• Setup event tracking to enable funnel analytics and CRM capabilities.
• Enrich funnel metrics to breakdown effectiveness of strategies at each stage of funnels.
• Create dashboard views to provide analytical insight on product performance.
• C. Drive Value Throughout the Organisation:
• Retail Product Suite - Spot and Derivatives trading, Trading Bots, Staking, Supercharger, Trading Arena and more.
• Feature and Product Definition:
• Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria).
• Weigh necessary trade-offs for optimal outcomes.
• Collaboration with Feature Teams:
• Provide product outcome direction, manage 1 or more feature teams.
• Lead and direct the vision of your feature team(s), pushing for continuous improvement.
• Adhere to Scrum model (LeSS).
• Join forces with delivery management (Scrum Master) to optimise resource throughput.
• Work closely with lead engineers to develop technical solutions.
• Share guidance with QA engineers to ensure comprehensive test plans.
• Own the Product:
• Co-manage the roadmap backlog, owning the product area you build with the team.
• Own and ship products/features in a timely manner.
• Dogfood your product/feature and find ways to improve on it.
• Engagement with Business and Sales Teams:
• Facilitate user studies through client meetings and interviews for product feedback.
• Iterate on feedback to ensure user needs are captured and prioritized appropriately.
• Collaborate with Marketing, Growth and CRM teams to drive successful product adoption.
• Market Awareness:
• Stay close to market and industry trends.
• Cross-Functional Representation:
• Represent the domain in communications with cross-functional teams.

• At least 8 years of product management experience, with domain knowledge of Crypto trading/exchange platforms preferred.
• A data-informed work style, viewed through a compassionate lens of the user.
• A passion for building delightful customer-facing products and experiences.
• Experience shipping and iterating on successful Software or Financial products at scale.
• Demonstrated leadership, taking initiative and producing results.
• Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Compliance, Legal, Growth, CRM.
• Overcommunicator, highlighting key information and being to the point.
• Understanding of API usage.
• Diligent and open to learning new things.
• Bring humility to your work and how you work with others.
• Good aptitude for understanding technical concepts and applying them is preferred.