Senior Product Manager

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we are in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

As a product manager for Grocery, you will drive a team of product managers to build and own exciting features, products and services for our customers. This is a pivotal role and requires a unique blend of business and technical savvy; a big-picture vision, and the impetus to make that vision a reality. You will work closely with key stakeholders in the company to understand the market and the issues they face and be able to identify and implement innovative solutions for the broader market. In this role, you will have the unique opportunity to create genuine impact for the lives of everyday people in our region.

We are looking for someone with an amazing understanding of (or interest in learning) the online grocery market. Our ideal candidate is someone that leverages data, insights, customer feedback and intuition to craft product features that solve real user needs and problems. You will be hands-on, driving your own product squad in addition to working closely with your PMs in tackling their respective areas. You are able to manage ambiguity, and can collaboratively navigate a cross-functional organization to unblock dependencies across the Super App so that we can deliver customer value.

Key responsibilities:

• Driving the entire product lifecycle from strategic planning to feature roll out, for our customer facing experience
• Leverage market research, industry trends and thorough understanding of our customers to define Careem's product strategy in the Grocery space
• Lead and implement the grocery product roadmap, including complex features with dependencies across the Super app, ensuring on-time delivery and meaningful customer impact
• Cultivate productive relationships with executives and peers across the organization to ensure alignment and delivery of a holistic, end-to-end user experience
• Exercise strong communication and nurture a culture of contributing, feedback, and product excellence

Qualifications:

• Relevant prior experience working in a product role of which at least 2 years in the qCommerce industry (Food, Grocery)
• Extensive experience in delivering highly successful and innovative products
• Experience building product development best practices and drawing clarity around product development tools and processes.
• You enjoy rallying a cross-functional team to deliver ambitious goals, including rallying and coordinating with partners whose roadmaps and priorities you don’t directly shape but can influence to produce great outcomes.
• You’ve built products for global markets, specifically having set strategy and roadmaps to make products work for customers in countries around the world.
• You have experience building an understanding of and empathy for customers whose daily life, circumstances and needs might be very different than your own.
• You facilitate thoughtful and constructive conversations between members of your team, as well as with other members of leadership and senior executives.
• Experience working with platformised solutions that scale across multiple business verticals. Comfortable navigating platform constraints while maintaining a strong bias for action within your own vertical.
• Educated to BS/MS level (or equivalent) within a subject relevant to the position such as Computer Science, Engineering or Economics.