Senior Officer, Business Development. -SME Liabilities Sales

Job Description

The role involves assisting Business Banking clients with their onboarding journey in the shortest possible time while ensuring complete adherence to the banks controls and standards. The key responsibilities include maximizing the number of account applications successfully completed every month and generating Liability balances and Fee income for the bank, providing guidance to clients when required, and taking end-to-end ownership of each application.

Responsibilities

1. The Key Performance Indicators (KPI) for this role include:
2. Sourcing new to business banking current accounts.
3. Ensuring the account is funded as per expectations defined in KPI.
4. Generate Fee income for the bank including:
1. Foreign Exchange
2. Trade
3. Bancassurance
4. Deposits
5. Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
6. Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
7. Achieve monthly sales targets in the financial year.
8. Maintaining and developing relationships with customers to enhance the cross-sell opportunities.
9. Adhere to Bank's KYC & AML policy.
10. Ensure that the KYC guidelines are adhered while onboarding the business banking customers.
11. Conducting micro marketing activities that include participation in various Business Banking events and other direct marketing activities.
12. Handling objections with a view to increase take-up rates.
13. Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
14. Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Qualifications

1. Sales profile that requires confidence, persistence, personality and ability to engage with the customer effectively.
2. UAE experience and driving license is mandatory.
3. Basic knowledge of products, service policies and processes of Business Banking.
4. Graduate in any discipline with 3-4 years banking sales experience.