Senior Hostess - for Lifestyle dining restaurant in Dubai

Our client, a very successful and award-winning restaurant group in Dubai, is seeking a highly motivated and dynamic individual to join their team as a Senior Hostess. They are a leading hospitality company in their segment, serving guests in Dubai for about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service while maintaining high standards of safety, hygiene, quality, and customer service.

Responsibilities

• Greet guests in a friendly and courteous manner and ensure a positive lasting impression.
• Escort guests to their assigned tables or waiting areas.
• Manage reservations and maintain a reservation system.
• Advise guests on the menu specials and unusual features of the restaurant.
• Ensure that all guests are served with a consistent high level of quality.
• Address customer complaints, suggestions, or concerns and report them to a Manager or the respective department.
• Ensure that the restaurant is clean, well-maintained, and operational at all times.

Requirements

• A minimum of 2 years of experience as a senior host or senior hostess in a high-end restaurant or hotel.
• Fluency in written and spoken English.
• Knowledge of a restaurant reservation system is essential.
• Strong customer service, problem-solving, and communication skills.
• Positive attitude, reliable, and guest-oriented.
• Willing to work flexible schedules, including weekends and evenings.
• Ability to work as part of a team and follow instructions.
• Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.

Benefits

AED 3600, Food allowance 250 to 450, Service charge (Avg) 1200, Credit card tips, cash tips, free accommodation, transportation allowance, uniforms, health insurance, air ticket once every two years, and paid leave as per UAE laws.

Required Experience: Senior IC