Senior Engineer - System Performance and Compliance Monitoring

2. JOB PURPOSE/SUMMARY:

The Senior Engineer - System Performance and Compliance Monitoring is responsible for supporting the Management System by maintaining and achieving company approvals, coordinating and performing audits, developing necessary documents, and ensuring compliance with aviation regulations. This role plays a crucial part in ensuring the company's adherence to quality and safety standards, supporting audits, and managing the documentation necessary for regulatory compliance.

3. KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Maintaining and Achieving Company Approvals

• Ensure compliance with relevant aviation regulations and standards.
• Maintain and update company approvals, including MOE, Supplements, Capability List, etc.
• Coordinate with relevant authorities to achieve necessary certifications and approvals.

1. Supporting Authorities/Customer Audits and Communications

• Assist in preparing for and participating in authorities/customer audits.
• Respond to audit findings and communicate effectively with regulatory bodies and customers.

1. Developing and Maintaining Required Documents

• Develop and update necessary documents to support approvals and certifications.
• Ensure documentation is accurate, comprehensive, and up-to-date to meet regulatory requirements.

1. Coordinating and Performing Surveillances and Audits

• Plan and conduct internal and supplier audits to assess compliance with regulations.
• Coordinate surveillance activities to monitor the effectiveness of the Management System.

1. Monitoring and Escalating Findings

• Monitor findings raised throughout the system and escalate if necessary.
• Implement corrective actions to address identified non-conformities and ensure resolution.

1. Supporting Staff Approval Process and Maintaining Records

• Support the staff approval process, ensuring proper documentation and compliance.
• Maintain personal files of applicants and approval holders, ensuring completeness and accuracy.

1. Other Duties as Required

• Undertake additional tasks and responsibilities as necessary to support the overall objectives of the department and organization

9. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES

Minimum Qualifications:

(Education/Certification/

Licensure/Professional Membership)

High school diploma + associate degree/vocational/technical school degree in quality assurance/management or related discipline. Bachelor's degree in a relevant field is preferred.

At least 5 years of solid and relevant experience in the field can substitute for a bachelor's degree.

Investigator certification required.

Auditor certification preferred.

Minimum Experience:

Minimum of 5 years of experience in quality engineer/safety engineer roles in the aviation industry.

Job Specific Competencies:

Aviation Regulations Compliance: In-depth understanding of international and local aviation regulations, including FAA and EASA standards. Ability to interpret, implement, and ensure organizational compliance with these regulations. Keep abreast of regulatory updates and adapt internal processes accordingly.

Management Systems Expertise: Profound knowledge in implementing and maintaining Safety Management Systems (SMS) and Quality Management Systems (QMS) based on standards like ISO 9001 and AS9100. Ability to develop and refine processes to align with system requirements. Skill in conducting internal audits to assess the effectiveness of these systems.

Auditing Techniques: Expertise in planning, conducting, and reporting on internal and supplier audits. Proficiency in risk-based audit methodologies and root cause analysis. Ability to identify areas for improvement and recommend corrective actions to enhance compliance and efficiency.

Documentation and Visual Management: Skill in creating and managing complex documents, manuals, and procedures required for regulatory approvals. Knowledge of visual management tools and techniques, such as Kanban boards and process flowcharts, to enhance transparency, communication, and efficiency within the organization.

Communication and Negotiation Skills: Exceptional communication skills, including active listening, concise articulation, and effective presentation. Ability to negotiate effectively with regulatory authorities, customers, and internal stakeholders. Skilled in diplomatically resolving conflicts and addressing concerns to maintain positive relationships.

Technical Proficiency: Advanced proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams, etc.) for creating comprehensive reports, presentations, and data analysis. Familiarity with specialized software used in aviation compliance management and documentation, enhancing efficiency and accuracy in tasks.

Problem-Solving and Critical Thinking: Strong analytical skills to identify, assess, and solve complex issues related to compliance and system performance. Ability to think critically, analyze data, and make data-driven decisions. Proactively identify potential problems and devise innovative solutions to prevent recurrence.

Project Management: Knowledge of project management methodologies such as Agile or Six Sigma. Ability to plan, execute, and monitor projects related to compliance, system improvements, or process optimization. Skilled in setting project goals, creating timelines, and ensuring successful project completion within defined parameters.

Continuous Improvement Mindset: Commitment to continuous improvement initiatives within the organization. Proactively seek opportunities to enhance processes, reduce inefficiencies, and optimize workflows. Encourage a culture of continuous learning and improvement among team members.

Regulatory Knowledge Expansion: Dedication to staying updated with the latest developments in aviation regulations and compliance standards. Actively participate in industry forums, workshops, and training programs. Translate acquired knowledge into actionable strategies for the organization's benefit.

Team Collaboration: Ability to collaborate effectively within cross-functional teams. Foster a collaborative environment, encouraging open communication, knowledge sharing, and mutual support. Actively contribute to team goals, leveraging diverse skills and expertise to achieve common objectives.