Senior Director of Sales

Sales Strategy Implementation

• Ensure effective cascading of the Sales and Development functional strategy into the agents Sales department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.

People Management

• Manage the effective achievement of assigned objectives by setting up individual objectives, managing performance, developing, and motivating staff to maximize sectional performance.
• Provide support to the RMs by attending all the deal closure meetings undertaken by DAMAC.
• Monitor the sales process to ensure that all sales are achieved by the prescribed selling method and operational protocols set by DAMAC.
• Ensure proper planning and team allocation for marketing events including projects, campaigns, roadshows, product launches, etc., undertaken for meeting the marketing targets of DAMAC.
• Ensure adherence to DAMAC’s policies and code of conduct, data maintenance, and other guidelines in all the deal processes undertaken by the department.
• Act as a role model and drive adherence to organizational values and ethics by employees of the Agents Sales department to foster a value-driven culture within the organization.
• Manage the allocated team of sales professionals and agents to ensure the achievement of the periodic sales targets as set by management.
• Ensure maintenance of sales productivity and consistency of the overall team.
• Monitor Down Payments received by customers and ensure all subsequent documentation is collected at a team level to completely close the sales deal in compliance with DAMAC’s policies.
• Provide reports to the VP regarding the analysis of current sales activities against the key indicators and set targets.

Relationship Management - Client

• Identify, create a database, and maintain strong relationships with top clients to generate future business opportunities and referrals for DAMAC.
• Maintain key client relationships by providing end-to-end pre & post-sales support.
• Complete the daily reporting of sales activities for all client visits and events to maintain transparent communication of the status of sales activities to upper management.
• Ensure complete and correct information is transferred to the customer during every interaction.
• Handle customer inquiries and ensure their resolution at the earliest.
• Follow up on the closure of deals with prospective customers regularly to avoid losing sales.
• Ensure quality service is provided to potential prospects by all involved parties by regularly following up and obtaining feedback from customers on the services provided by the team.
• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.