Responsible for leading Reservation and Revenue Management department.
Strategic thinker who plans initiatives in advance of booking window for each revenue generating area.
Business owner of all Revenue Management systems and tools, including, but not limited to, RMS, PMS, BI tools, Benchmarking tools.
Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS).
Interpret business analytics into meaningful action to improve performance.
Lead optimal pricing strategy analysis and recommendations for all room classes and market segments.
Track and analyze the monthly Commercial Scorecard with strong focus on improving all KPI areas.
Assist with group evaluations, providing education on pricing and best practices for the Sales Team.
Monitors and identifies current and future business trends to ensure profitability in periods of low and high demand. Controls rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.