Senior Director IT

Key Responsibilities

Provide key analysis to drive strategy in the region, markets, and functions to reach financial objectives. Closely collaborate and act as a strategic partner to the product, technology, marketing, commercial, and executive teams to frame, investigate, and answer key business questions.

Drive key analytics projects including:

1. Forecasting and testing
2. Funnel optimization
3. Response and propensity modelling
4. Advanced customer segmentation using advanced statistical techniques
5. Marketing mix analytics
6. Other initiatives

Drive world-class AI programs and initiatives that achieve business objectives such as:

1. Customer satisfaction
2. Top-line revenues
3. Brand uplift

Understand key behaviors that drive consumer acquisition, retention, and engagement to enable decision-making about:

1. Product strategy and features
2. Marketing tools and campaigns

Lead and manage Analytics and Reporting delivery. Optimize productivity by removing impediments that may obstruct the pursuit of the portfolio’s goals and preserving flexibility to rapidly respond to change.

Actively partner with Product, Architecture, and Technology stakeholders to align solutions with program objectives within an Agile delivery culture. Apply complex facilitation and dependency management techniques to drive cross-program and departmental planning, collaboration, and coordination.

Enable transformation of IT delivery models towards Agile and Continuous delivery. Help establish a governance structure where decision-making is weighted toward empowered teams.