Senior Coordinator - Supply Chain

You will be responsible for managing Purchase and Sales Orders and maintaining prices in the system. In addition, our Supply Coordinator is responsible for flagging all stock and barcode discrepancies and managing remedial actions.

Key Responsibilities

What you'll be doing

You will be responsible for managing Purchase and Sales Orders and maintaining prices in the system. In addition, our Supply Coordinator is responsible for flagging all stock and barcode discrepancies and managing remedial actions.

1. Organizational:

• Follow all relevant payroll policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

2. Purchase Orders and Transfers:

• Process all purchase orders in transactional CORE system
• Create correct system transfers to this movement (warehouse to store, intra-stores, intercountry, return to vendor, temporarily stock loan)
• Follow-up with suppliers and update system on back-orders
• Maintain up-to-date order log at all times
• Support brand demands ensuring immediate actions and remedies to merchandise movement requirement
• Initiate basic re-orders if required to maintain coverage

3. Sales Order Processing:

• Receive sales orders and register on control listing
• Ensure all customer shipping requirements are completed
• Issue relevant documentation and follow-up with clients for the shipping of goods
• Generate invoice after completion of sales order
• Prepare credit note and other documents as and when required
• Coordinate between staff from warehouse, office and sales for any clarification for accurate sales order processing
• Perform data entries of required information to produce KPIs and monthly reporting figures

4. Pricing Management and Promotions:

• Ensure that maintenance of prices (price markdowns, promotions in stores) is performed correctly and on time in the system
• Escalate issues in price maintenance (e.g. promotions)
• Follow and ensure timely update of lists/SKU in the system for promotions, special marketing events and discount periods
• Ensure replenishment requests are timely uploaded while ensuring correct stock request in system during peak periods to maximize sales
• Coordination with Stores for barcode and sticker discrepancies

5. Drop Shipment:

• Raise purchase orders for shipments from supplier directly to the customer

6. Inbound Stock Variance:

• Identify reasons for discrepancies in invoice matching in system (price or quantity), escalate to RDBS Manager to take a decision on resolution if needed and introduce new invoices in system for resolution of discrepancies
• Raise replacement purchase orders or debit/credit notes in the system as per the instructions from RDBS Manager
• Resolve defects at the warehouse side by analyzing the available data and using internal tools, proposing corrective actions to prevent future similar problems that might appear at the supply chain level

7. Stock Readiness:

• Coordinate with store operations for all transaction clean up/closure in system as a pre-requisite of store control team

What you'll need to succeed

At least 2 years' experience in RDBS - or a stock database management role.

A bachelor's degree in supply chain or any related principle.

Advanced Excel analytics skills.