Experience in the built environment, with specific experience in key capabilities (Strategy, Operating Model Design, Business Process Management, People Advisory) in Management Consulting and Advisory environments or a relevant position with transferable skill
Experience in one or several of our key sectors
Experience in the following areas:
Target Operating Model development
Current state assessment, benchmarking, gap assessment against best practice
Strategy development (at the departmental or organizational level), operational planning, performance management
Mapping customer journey, services, organizational or departmental scope, and process framework
Organizational design, organizational sizing
Development of departmental roles and responsibilities, job descriptions
Development of competency frameworks, and conducting competency assessments
Development of governance frameworks, including committee structure and terms of reference, a delegation of authority, three lines of defense
Development of detailed processes in Visio or ARIS or other BPM tools, standard operating procedures, and work instructions improving organizational efficiency